Returns and Exchanges

30 day returns are accepted minus the return shipping fee.

30 day 100% free exchanges are accepted for a different size or color of the same style. Stock permitting of the same or similar style.

Replacements of defective items are 100% free. Stock permitting of the same or similar style. Requests for returns of defective items without a replacement constitutes a standard return minus the return shipping fee. Photo evidence of damage or defect must be submitted. 

Days begin counting once package is delivered per tracking data.

Only one free exchange or replacement per item. Multiple items from the same transaction must be submitted at the same time. Only one exchange or replacement request for each entire order.

Please allow 2 to 5 business days to receive shipping confirmation. Please also allow up to 7 to 10 business days for the item to arrive from date of shipment. Due to extenuating circumstances shipping times may delay further. EQ Apparel assumes no responsibility of the item once it is in the carriers' hands. If a package was never received, and confirmed by the tracking information, you will be entitled to a full refund or replacement.

Please reference order number.

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